Self-serve ticket kiosks and other electronic screens and gadgets aren’t exactly new at airports around the world, but some travellers are hesitant – maybe a little scared – about using them. They prefer the old-fashioned comfort of face-to-face contact with an agent, even if waiting in line slows them down.
But there are a growing number of ways to cut time and hassle out of a trip to the airport, from new kiosks to boarding passes scanned directly from your cellphone screen. There is, airports insist, no reason to be afraid.
Using electronic methods on your way to the gate can also save you money, as more airlines begin charging for contact with a living, breathing human.
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